Certification and advisory

Responsible gambling and player protection

Assessment of limits, self-exclusion, reality checks and the controls regulators expect.

Overview

Regulators across Africa are raising their expectations on player protection, including age verification, deposit limits, self-exclusion and responsible advertising.

We assess whether your product's player protection controls work as described and meet the regulator's requirements.

What we test

  • Age and identity verification controls
  • Deposit, loss, time and bet limits
  • Self-exclusion and cool-off periods
  • Reality checks and session time display
  • Responsible gambling messaging and links
  • Blocking of excluded players across products

What you submit

  • Player protection policy and controls
  • Test environment and test accounts
  • Applicable regulator requirements

What you receive

  • Assessment report
  • Findings and recommendations
  • Compliance letter, where required

Timeline and pricing

Both depend on the scope of the product and the number of markets. We agree a fixed quote and a timeline at scoping, before any work starts, and you can follow progress throughout.

How the work runs

Scope, test, certify, maintain.

1

Scope

We go through your submission and target markets, then agree exactly what needs testing. You get a fixed quote before work starts.

2

Test

Our engineers run the mathematics, functional, RNG and security checks. You follow each stage, with a Technical Account Manager on hand.

3

Certify

You receive the report and certificate for the regulations and jurisdictions you are entering, ready to send to the regulator.

4

Maintain

We keep approvals current with periodic audits, and handle changes, reskins and renewals before they become urgent.

Scope this service for your product

Send us the product and the target markets. We will confirm exactly what testing applies and send a fixed quote.